Below you will find some frequently asked questions asked by people subscribing to a magazine on this website. Hopefully you will find something that is relevant to you. If you would like to contact our Customer Service Representatives with another query, please contact us using the details at the bottom of this page.
When will my subscription start?
Your subscription will start with the first available issue and could take anywhere between 2 - 6 weeks before you receive your first issue, depending on the publication schedule.
When will my account be charged?
After placing your order on the website, it will normally be processed within 5 working days at which point you will receive an email confirming your subscription details. The order will appear on your bank statement as Newsquest Specialist Media Ltd.
Is this site secure?
This website is secured using 128-bit encryption ensuring that all communications between you and the website are encrypted preventing anyone else from seeing them. Once on the website, all data remains encrypted giving you peace of mind that your details are safe and secure. You can double check this by the padlock which should appear in your browser. This will enable you to check the web site’s validity yourself.
Any other questions?
If you have any further questions that aren’t answered above, please feel free to contact one of our Customer Service Representatives using the contact details below.
Who manages the subscriptions for The Strad?
The subscriptions for The Strad are managed by a high quality specialist subscription bureau, ESco Business Services. To find out about the wide range of publishing services on offer from ESco please click here to visit their website.